Returns policy
BCF Saddlery are here to help our customers
- If for any reason you are unhappy with your purchase please email us at info@bcfsaddlery.co.uk or ring us on 07483 306482 to initiate a return or exchange
- We are happy to exchange or refund goods returned to us in their original packaging.
- You have up to 28 days from the date of purchase to return your goods
- We require the original receipt or proof of purchase to be able to issue a refund or exchange
- We can not offer a refund for goods that have been opened, used, worn or damaged by you after receipt
- If your purchase is faulty or has a defect you are entitled to a full refund
- Refunds will be issued as soon as possible after receiving returned goods
- Sale items can not be returned or exchanged
- Return address:
BCF Saddlery
Burrows Court Farm
Nibley Green
Dursley
Gloucestershire GL11 6AZ